Inspire a Life Today
Presbyterian Community Services meets the challenges and needs of the community in Christian witness to touch lives — caring for seniors, youth, persons with special needs, and families in need across Singapore.
Our impact
Touching lives across the community every day
18
Service centres
4
Communities served
50+
Years of service
Indicative figures
About us
Touching lives, building community
Presbyterian Community Services is a social-service agency and an approved Institution of a Public Character (IPC). We serve people of all races and religions — from active-ageing centres for seniors to youth homes, special-needs education, and emergency relief for families in crisis.
- Approved IPC — donations are tax-deductible
- Appointed SG Cares Volunteer Centre (Clementi & Bukit Merah)
- Services for all races and religions
Our mission
“Meet the challenges and needs of the community in Christian witness to touch lives.”
Serving the community across Singapore since 1974.
What we do
Caring for every stage of life
Across four areas of need, we walk alongside the community — from the youngest to the oldest, and everyone facing hardship in between.
Seniors
Home care, active-ageing centres, and community outreach that help seniors age well, stay active, and remain connected.
Special Needs
Early-intervention, special education, training institutes, and student care for persons with special needs and their families.
Youth
Residential homes, youth centres, and integrated student care nurturing children and young people towards a brighter future.
Community Support
Emergency relief, counselling, and advance care planning for individuals and families facing hardship and crisis.
Get involved
Be part of the story
Every gift and every hour helps us inspire a life. Here's how you can make a difference today.
Donate
Your gift funds care for seniors, youth, persons with special needs, and families in crisis. As an IPC, every donation is tax-deductible. Give securely via PayNow or credit card.
Make a donation →Volunteer
Give your time and skills as an individual, a group, or a corporate team. From befriending seniors to mentoring youth, there's a place for everyone to inspire a life.
Become a volunteer →Staff & facilities portal
Behind the scenes: the PCS facilities portal
Our staff, facilities managers, and contractors keep every centre safe and running through a single digital portal — fault reporting, work orders, approvals, and more.
Portal access
Every team member sees exactly what they need
Role-based access keeps officers on their cases, managers on their team, admins on oversight, and contractors on delivery — nothing more, nothing less.
PCS Admin
Full oversight- Approves spend above SGD 5k
- All analytics, audit logs & settings
- Configures SLAs & routing rules
- Vendor matching & platform config
Facilities Manager
Operations- Triages and assigns faults
- Manages vendors and jobs
- Runs tenders & purchase orders
- Approves spend under SGD 5k
FEM Officer
Field- Reports faults from centres
- Tracks their site's cases
- Uploads progress photos
- Signs off completed work
Contractor
Delivery- Acknowledges assigned jobs
- Submits quotes & completions
- Updates job status on-site
- Raises invoices
Portal modules
Everything the FM team needs, in one place
The whole facilities portal, grouped the way the team works — operations, resources, insights, and admin.
Operations
9 modulesFaults
Log, triage, and track every fault to close, with photos and a full audit trail.
Jobs
Accepted faults become tracked work orders with crews, schedules, and live status.
Quotations
Request, compare, and approve vendor quotes against each case.
Tenderboard
Open larger works to multiple vendors and award transparently.
Purchase Orders
Raise and track POs once spend is approved.
Invoices
Vendors submit invoices; finance verifies them against the job.
E-Safety
Digital permits, toolbox meetings, and safety checklists per job.
Scheduling
Plan preventive maintenance and assign crews ahead of time.
Approvals
Tiered sign-off routed by value across the team.
Resources
4 modulesVendors
Manage contractors, trades, rates, and performance.
Sites & Floor Plans
Blocks, floors, and zones with interactive 2D/3D plans and QR check-ins.
HR
Worker profiles, permit types, and deployment records.
Consumables
Track materials and supplies used across day-to-day FM work.
Insights
3 modulesAnalytics
Live metrics across faults, jobs, SLAs, and spend.
Communications
In-app messaging tied to each case and job.
Audit Log
A complete, timestamped record of every action.
Admin
6 modulesUsers
Manage accounts, roles, and permissions.
Workflows
Configure the fault-to-close process to match operations.
Safety Forms
Define the safety documents required per job type.
SLA Config
Set response and rectification targets by priority.
Routing Rules
Auto-route cases to the right team or vendor.
Settings
Platform-wide configuration.
Get in touch
We'd love to hear from you
Whether you'd like to give, volunteer, or refer someone for help, the PCS team is here. Reach us at our main office or send a message and we'll get back to you.